FAQ

Therapy

Questions we often get asked

If you’re feeling stuck, overwhelmed, or like something needs to change—but you’re not sure how to move forward—that’s when therapy can help. You don’t need to have everything figured out. You just need to be open to the process.

Each session is 50-60 minutes. We’ll decide together how often to meet—typically weekly or bi-weekly, depending on your needs and schedule.

Without insurance, therapy sessions typically range from $150 to $275, depending on the therapist you choose to work with.

We understand that cost can be a concern, and we don’t believe it should stand in the way of getting support. Everyone deserves access to quality mental health care. Through our advanced clinical training program, we’re able to offer therapy options when insurance or standard rates aren’t the right fit.

Yes! I use a secure, HIPAA-compliant platform for all online sessions. Many clients find online therapy just as effective—and far more convenient.

Our approach is rooted in compassionate, evidence-based care tailored to each person’s unique needs. We provide a supportive environment where clients can better understand their challenges, build practical coping skills, strengthen resilience, and move toward greater emotional clarity and stability.

Insurance

Questions we often get asked

We are in-network with select insurance plans. Coverage can vary depending on your specific policy, including copays, deductibles, coinsurance, and authorization requirements. To confirm your benefits, please contact the customer service number on the back of your insurance card or reach out to our team for assistance.

The cost of therapy without insurance may vary depending on the type of service, session length, and provider. Please contact our team directly for current self-pay rates and available payment options.

Appointments & Billing

Questions we often get asked

We understand that schedules can change. If you need to cancel or reschedule an appointment, please contact us as soon as possible so we can adjust your appointment time and offer availability to another client.

We take credit / debit cards and FSA / HSA cards / cash / checks.

Support animal and therapy animal letters may be considered for current clients only. Whether a letter can be provided is determined by the treating therapist based on clinical appropriateness and their professional judgment.

Beginning January 1, 2022, if you’re uninsured or you pay for health care bills yourself (don’t have your claims submitted to your health plan), health care providers and facilities must provide you with an estimate of expected charges before you get an item or service. This is called a “good faith estimate.” Providers and facilities must provide you with a good faith estimate if you request one, or after you’ve scheduled an item or service. It should include expected charges for the primary item or service you’re getting, and any other items or services that are provided as part of the same scheduled experience.

The provider or facility you contact for a good faith estimate must provide a list of all items and services associated with your care. In 2022, the estimate isn’t required to include items and services provided to you by another provider or facility, but you can also ask these providers or facilities for a separate good faith estimate. In 2023, the provider or facility you contact will be required to provide co-provider or co-facility cost information.
For example, if you’re getting surgery, the good faith estimate could include the cost of the surgery, any lab services or tests, and the anesthesia used during the operation. But, in some instances, items or services related to the surgery that are scheduled separately, like pre-surgery appointments or physical therapy in the weeks after the surgery, might not be included in the good faith estimate.

Providers and facilities must:

-Provide the good faith estimate before an item or service is scheduled, within certain timeframes.

-Offer an itemized list of each item or service, grouped by the provider or facility offering care. Each item or service has to have specific details, like the health care code assigned to it and the expected charge.

-Explain the good faith estimate to you over the phone or in-person if you request it, and then follow up with a written (paper or electronic) estimate.

-Provide the good faith estimate in a way that’s accessible to you.

As it pertains to therapy, all this means is that you will be informed of your self-pay per session rate and the cancellation fee.